Customer Relationship Management

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manage customer interactions, track sales opportunities, and improve customer satisfaction

ETB 2,140.00 2140.0 etb ETB 2,140.00

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Enhance Customer Relationships


The CRM Module is designed to help you manage customer interactions, track sales opportunities, and improve customer satisfaction. With comprehensive tools for customer data management, you can build stronger relationships and drive repeat business.


Our Services

The services we offer.

Lead and Opportunity Management

Capture, track, and nurture leads with a clear view of your sales pipeline. Convert prospects into customers using tailored workflows. 

Contact Management

Keep detailed records of all customer interactions, including emails, calls, and meetings, ensuring that your team has up-to-date information at every touchpoint. 

Sales Pipeline Visualization

Use intuitive dashboards to monitor your sales funnel, track deal progress, and identify opportunities for improvement. 

Task and Activity Management

Assign tasks to team members, track deadlines, and set reminders for follow-ups to ensure no opportunity is missed. 

  Customer Support Integration

Connect customer inquiries directly to the CRM, enabling faster response times and improving customer satisfaction. 

 Marketing Automation

Manage campaigns, send personalized emails, and analyze campaign performance all within the CRM, aligning marketing efforts with sales goals. 

Seamlessly Integrated with Essential Features

Sales  

Sync eCommerce orders with sales data to manage transactions and customer accounts seamlessly.

Accounting

Link eCommerce transactions directly with financial records to ensure precise billing and track revenue accurately.


Inventory

Track stock levels and product availability in real time to maintain accurate inventory management and ensure timely order fulfillment.


CRM

Integrate eCommerce data with customer relationship management to improve customer service and monitor interactions effectively.


Help Desk

Resolve customer service inquiries and support issues quickly using integrated help desk tools for seamless assistance.


Marketing

 Utilize marketing tools to promote products, assess campaign performance, and boost online sales.

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